FAQs

/FAQs
FAQs 2017-05-24T12:59:28+00:00
What should I wear? 2016-11-22T23:23:42+00:00

You should wear loose, comfortable clothes that allow the therapist to access your injured area. T-shirts, shorts, sweats, and sneakers are preferred. If you have a foot/ankle problem, you should also bring the footwear that you usually wear.

Do I need a referral? 2015-03-03T16:00:37+00:00

If you need an insurance referral to see a specialist, like an orthopedist, neurologist or physiatrist, then your need an insurance referral for physical therapy, as well. Please contact our office to obtain our provider number for you to contact your PCP office for the insurance referral.

How long does each session last? 2015-03-03T16:01:16+00:00

Your evaluation will last approximately 60 minutes. Follow-up treatments average 60-90 minutes per session, typically with 2-3 sessions per week, depending upon your referring doctor’s physical therapy prescription and type of condition or injury.

How long is the wait time before each appointment? 2015-03-03T16:01:56+00:00

At Procore Physical Therapy we realize that your time is very important. We respect your time commitment and expect to begin your treatment within a few minutes of your arrival.

How soon can I receive an appointment? 2015-03-03T16:07:27+00:00

If necessary, we can usually accommodate same day appointments. Often, we will try to schedule you within 48-72 hours of your initial call to us.

Do I see the same therapist each session? 2015-03-03T16:08:08+00:00

Yes, we try to maintain consistency between therapists and patients. However, we have several therapists working together and we will accommodate your schedule with another therapist if necessary, so as to not jeopardize the continuity of your care.

Are treatments one-on-one? 2015-03-03T16:08:50+00:00

We set up our appointments on the half hour. Your therapist will always see you and speak with you when you arrive for your appointment. However, appointments tend to overlap, so there often will be other patients in the clinic.

Should I still come to therapy if I feel better? Worse? 2015-03-03T16:09:35+00:00

You should try to keep each appointment, even if your are feeling better or worse. Your therapist will need to know how you are feeling, so they can make the appropriate modifications to your physical therapy program for effective recovery. It is not unusual to feel some soreness after a physical therapy session.

Do you accept my insurance? 2015-03-03T16:10:14+00:00

We accept all major insurances. Please check the list under our insurance page. If you still do not see your insurance listed, please call for more information.

Do you accept workers compensation and motor vehicle accidents? 2015-03-03T16:11:19+00:00

Yes, we do accept both MVA and WC cases. You will need to provide us with your insurance company, claim #, adjustor or case managerj’s naes, as well as their phone/fax umber and mailing/billing address. In some cases we will contact your adjustor for pre-approval prior to your initial evaluation.

What do I need to bring to my first appointment? 2016-11-22T23:23:42+00:00

You’ll need a prescription for physical therapy from a referring physician, an insurance referral from your primary care physician (if specifically required by your insurance company to see a specialist) and comfortable clothing as mentioned above. Completeing a brief patient registration form is required prior to your initial evaluation.

You can provide pertinent information via phone, in person, or online. (Contact Us)

Do you offer aquatic therapy? 2015-03-03T16:15:26+00:00

Unfortunately, we do not have pool facilities available at any of our current locations.

I don’t view myself as an athlete, is this still the right place for me? 2015-03-03T16:17:19+00:00

Absolutely – Procore Physical Therapy sees patients of all ages and activity levels. Whether your goal is to resolve pain while typing, to ascend stairs without help, to recover after surgery, to improve your balance, to talk a bit further or to return to your favorite sport, activity, or hobby, we can help.

My doctor recommended a certain type of treatment. Do your follow the physician referral? 2015-03-03T16:18:03+00:00

Yes, we work closely with referring physicians to ensure high quality of appropriate care. If your have questions about specific treatments give us a call.

Do you offer affiliations and/or employment to physical therapy students? 2015-03-03T16:18:46+00:00

Procore Physical Therapy is dedicated to furthering physical therapy education through active participation with local physical therapy schools clinical programs. Students are encouraged to actively participate in our patients care by providing appropriate support, assistance, and education during patient treatment sessions. All students are provided close supervision and guidance. Patients reserve the right to request to be seen only by a licensed PT from our staff, if they prefer.

Can I request a male/female therapist? 2015-03-03T16:19:33+00:00

Yes, you may request either a male or female therapist. Initial appointments might be limited due to therapist availability, however.

Do you accept credit cards for payments? 2016-11-22T23:23:42+00:00

Procore Physical Therapy accepts most major credit cards (MC, Visa, Discover, and American Express), personal checks and cash for payment of co-payments or coinsurance/deductibles. Co-payments are due at each appointment.